Looped Permanent Jewelry Policy, FAQ, and Waiver

OUR FAQ’S

Q: What is permanent jewelry 

Permanent jewelry is a custom bracelet, anklet, or necklace sized just for you and welded together. Because the jewelry has no clasp, it is permanent! It’s not something you take on and off when you go to bed or shower, but it can be removed with scissors if need be. 


Q: What bracelet options do you have 

At the moment we have a variety of silver, gold fill, and 14k gold options. See the images on the product listing for details! 


Q: Do you take walk ins? 

Appointments are the best way to ensure that we have the jewelry materials in stock that you prefer, and will get you in and out in a timely manner. We do take walk-ins, but we ask that you call first to make sure that we have the ability to accommodate you at that time. In some instances, we may not have any of our jewelers available. 


Q: What if I need to reschedule 

Rescheduling is totally acceptable! You’re able to reschedule your appointment and transfer your deposit at any point before 24hours prior to your appointment. Unfortunately, if you don’t reschedule before 24hrs prior to your appointment, your deposit will be non-refundable. Failure to appear for your appointment and without giving any notice, your deposit will also become non-refundable 


Q: I don’t see any appointments available for the time I want. What do I do? 

If there are no appointments available at the time you want, it either means that someone else has already booked that slot or our welders are unavailable. You’re always welcome to call with questions regarding appointments but no appointment slot is guaranteed

 

Q: What is a deposit 

A deposit ensures commitment for both parties. We ask for $40 at time of booking which will go towards the final price of the jewelry (ie - if the jewelry you choose is $150, you will pay $40 when you book online and $110 in-store and prior to the jewelry being installed) Your deposit is fully refundable if you cancel your appointment with more than 24hrs notice. 


Q: What if I want it removed 

Scissors, wire cutters, or pliers are all capable of cutting your jewelry. For necklaces, in case of emergency and for added safety, we leave one link un-welded so that it is easier to pull off. 




Q: What if something happens?

We ask that you notify us and reach out with any concerns or questions you may have. We’re a friendly bunch and want you to feel happy with the jewelry you chose! 


Q: What if it breaks

Notify us as soon as the breakage happens and how it happened. We cover repairs within the first 2 weeks of installation, and after that a small fee of $30 is required (to re-book the appointment) if the bracelet has broken in too many places or has become stretched because of improper use, a larger fee will be owed. For solid gold bracelets, a fee will need to be estimated by our gallery director. 


Q: How old do you have to be to get one

Right now, we do not put permanent bracelets on any person under the age of 16. We ask that people aged 16-18 come with a legal guardian. 


Q: What if a group of my friends all wants one at once

We will happily accommodate a group! Online, we ask that one appointment be made for every 2 persons in the group, and that the appointments are made back to back. If these options are not available through our booking system, please feel free to reach out to us so we can manually create an appointment for you 


Q: Will this affect me going through airport security? 

Fine jewelry such as the chains we use in the jewelry will not need to be taken off when going through TSA 


Q: I got a piece from another place and it broke, will you fix it? 

Definitely! Just contact us and include photos and the original material price and we’ll see what we can do. Depending on the chain, we may or may not have the material capability to repair other shops’ jewelry but we’ll try our best! A small fee will be owed of $30


Q: Will you add charms to a bracelet I got at another place? 

Of course! We ask that you contact us and send photos and materials of the jewelry you currently have so we can make sure that the pieces will be cohesive. 


*Please reach out if you have any further questions!

 

OUR POLICY 

  • Rescheduling is permitted up to 24 hours before appointment time. Your deposit will be transferable and count towards your new appointment time! 
  • A $40 deposit is required - this will go towards the final cost of the jewelry. Failure to show up to your appointment time without prior communication will result in your deposit becoming non refundable.
  •  Clients who arrive at their appointment more than 15 minutes late and without prior communication are subject to cancellation at our discretion. Deposit becomes non refundable. 
  • All waivers must be signed prior to your appointment. Refusal to sign a waiver will result in your appointment being canceled and your deposit becoming non refundable 
  • We do not provide permanent jewelry to anyone under the age of 16. People under 18 must come to their appointment with a legal guardian. 
  • Pistachios employees have the right to refuse services at any point. Refunds are not guaranteed. Circumstances may include but are not limited to; failure to act appropriately, arriving at appointment under the influence of substances, inappropriate attire or language, creating an unsafe environment for the service to be performed. 

Liability Waiver

Pistachios Gallery LLC™ Permanent Jewelry Waiver and Release of Liability

IN CONSIDERATION OF the risk of injury that can occur while participating in Pistachios Gallery LLC™ PERMANENT Jewelry services (hereinafter the "Activity"); and IN CONSIDERATION OF my desire to participate in said Activity and being given the right to participate in same;

I HEREBY, for myself, my heirs, executors, administrators, assigns, or personal representatives (hereinafter collectively, "Releasor", "I" or "me", which terms shall also include Releasor's parents or guardian if Releasor is under 18 years of age), knowingly and voluntarily enter into this WAIVER AND RELEASE OF LIABILITY and hereby waive any and all rights, claims or causes of action of any kind arising out of my participation in the Activity; and

I HEREBY release and forever discharge PISTACHIOS GALLERY LLC their affiliates, managers, members, agents, attorneys, staff, volunteers, heirs, representatives, predecessors, successors and assigns (collectively "Pistachios Gallery LLC"), from any physical or psychological injury that I may suffer as a direct result of my participation in the aforementioned Activity.

I AM VOLUNTARILY PARTICIPATING IN THE AFOREMENTIONED ACTIVITY AND I AM PARTICIPATING IN THE ACTIVITY ENTIRELY AT MY OWN RISK. I AM AWARE OF THE RISKS ASSOCIATED WITH PARTICIPATING IN THIS ACTIVITY, WHICH MAY INCLUDE, BUT ARE NOT LIMITED TO: PHYSICAL OR PSYCHOLOGICAL INJURY, PAIN, VISION IMPAIRMENT OR EMOTIONAL LOSS. I ASSUME ALL RELATED RISKS, BOTH KNOWN AND UNKNOWN TO ME, OF MY PARTICIPATION IN THIS ACTIVITY.

I FURTHER AGREE to indemnify, defend and hold harmless Pistachios Gallery LLC against any and all claims, suits or actions of any kind whatsoever for liability, damages, compensation or otherwise brought by me or anyone on my behalf, including attorney's fees and any related costs.

I confirm that I have made employees of Pistachios GALLERY LLC aware of any allergies I may have that may affect my permanent jewelry wear. 

I understand not to look directly at the "spark" during the welding process. Doing so could severely affect my eyesight. I understand that any sudden movement could cause the welder to scratch or burn my skin. I acknowledge that I must sit still and not look directly at my permanent jewelry as it is being welded. 

I confirm that I am age 18 or older and am able to legally consent to participate in the Original Hardware Connected Permanent Jewelry Service.

I FURTHER ACKNOWLEDGE that Releasees are not responsible for errors, omissions, acts or failures to act of any party or entity conducting a specific event or activity on behalf of Releasees. 

I HEREBY ACKNOWLEDGE THAT I HAVE CAREFULLY READ THIS "WAIVER AND RELEASE" AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY. I EXPRESSLY AGREE TO RELEASE AND DISCHARGE PISTACHIOS GALLERY LLC AND ALL ITS AFFILIATES (MENTIONED ABOVE) FROM ANY AND ALL CLAIMS OR CAUSES OF ACTION AND I AGREE TO VOLUNTARILY GIVE UP OR WAIVE ANY RIGHT THAT I OTHERWISE HAVE TO BRING A LEGAL ACTION AGAINST PISTACHIOS GALLERY  LLC FOR PERSONAL INJURY.

I have read and agree to the terms above *

 

____________________________

(RECIPIENT printed)



______________________________                   ____/_____/________

(RECIPIENT signature)               



____________________________        ________________________

(parent or guardian printed)                    (relationship to recipient) 



______________________________                   ____/_____/________

(parent or guardian signature)               




I have read Pistachios GALLERY LLC’s Permanent Jewelry FAQ’s and Policy in its entirety and agree to receiving the service. 

                              

 

____________________________

(RECIPIENT printed)



______________________________                   ____/_____/________

(RECIPIENT signature)               



____________________________        ________________________

(parent or guardian printed)                    (relationship to recipient) 



______________________________                   ____/_____/________

(parent or guardian signature)